Support
Fastest way to reach us is email. A real person reads every message, usually within one working day.
PISTO doesn’t have public sign-up. Accounts are set up directly by BlueDevLabs for your company once you’ve applied for a license. Get in touch and we’ll set your team up.
New accounts start on Manual mode by default while AI-assisted damage detection is still being fine-tuned. Manual mode is a complete, fully supported way to inspect: a fixed 10-shot sequence with your team marking damage themselves, nothing waiting on AI at all. If you’d like AI-assisted mode enabled for your team, get in touch and we can talk through where it’s at.
Check with your company admin first. They control who has an account and can reset your password from the dashboard. If Face ID has stopped working on the mobile app, you can always fall back to your email and password from the login screen.
Every AI-flagged finding is confirmed, corrected, or rejected by a person before it’s final. If something still looks off on a finished report, tell us which job and what’s wrong and we’ll look into it directly.
Bug, billing question, feature request, anything: [email protected] reaches us either way.